These Privacy Policy (“Policy”) apply to all visitors, users and
others who access or use the Website submit any information
(hereinafter referred to as “the User” and also indicated by “you” or
“your”). Access to and the use of the Website and submitting any
information is subject to the Policy. You are kindly requested to read
this Policy carefully before making use of the Website and
submitting any information in any manner whatsoever.
By visiting the Website or by any other use thereof, you
expressly declare yourself to agree to this Policy. If you experience
any difficulty in understanding this Policy, or if you do not agree with
the contents thereof, we request that you discontinue using the
Website. This Policy may change without notice or obtaining consent
from User, so please review the latest content before use.
Please note that the use of the Website is subject to other
conditions, such as Terms & Conditions for Use and Disclaimer
available on the Website.
- Introduction: The Company respect the privacy of
User and is committed to take reasonable precautions/safeguard to
protect Information consisting of Personal Information including the
sensitive personal data and information of User of our website and
comply with all the legal, regulatory and/or contractual obligation
relating to privacy. This Policy covers policies and procedures required
for collection, processing, storage, usage, access and disclosure of
information as required under law and contractual activities with the
Company or otherwise in the normal course of business. Further, our
website may have links to the websites of other third parties
and these third-party websites/Apps may collect personal information
about Users for their own purpose, in such cases, our Privacy Policy
does not extend to these external websites and third parties.
Please refer directly to these third parties and websites regarding
their privacy policies.
- Information covered by this Policy: This Policy
applies to information collected and processed by the Company including
the Personal Information. For the purpose of this Policy, the Personal
Information is the information relating to the User or a combination of
pieces of information that could reasonably be identified with the User.
Personal Information may consist of full name, personal contact
numbers, residential address, business address, email address, location,
gender, date of birth, photos, occupation, interests, physical,
physiological and mental health conditions, medical records, sexual
orientation and/or password etc. We may also collect the information
that the User posts in a public space on our website/app or on a
third-party social media site belonging to the Company, the demographic
information about the User, or any other information provided by the
User during the use of our website/app. The Company might collect this
as a part of a survey also. If you use our website, we may collect
information, through “cookies” or otherwise, about your IP address,
geographical location, browser type and version, operating system,
referral source, length of visit, page views and website navigation
paths, as well as information about the timing, frequency and pattern of
your website/app use. Please note that any information that is freely
available or accessible in public domain shall not be regarded as
Personal Information.
- Purpose: The Company might use the information you
provide to contact you for confirmation of your registration on our
website or managing our relationships with you, communicating with you,
keeping records of those communications and for other promotional
purposes such as offering, marketing and selling relevant products to
you. We might use your information to customize your experience with us,
which may include displaying content based upon your preferences. We
may use your information to make our website/app and products better or
for the purposes of enabling publication and administering of our
website/app. We may combine information we get from you with information
about you we get from third parties. We may use information to protect
our company, our customers, or our websites. We might use the
information to send you about special promotions or offers and to tell
you about new features or products. The information may be used for the
purposes of analysing the use of the website enabling and
monitoring your use of our website, operating our website,
ensuring the security of our website and for maintaining back-ups of
our databases. We will use information as otherwise permitted by law.
The User agrees and understand that that we or any of our business
partners, associates, third party service providers and/or group
companies (which includes our subsidiaries, our ultimate holding company
and all its subsidiaries) may use the information to contact User from
time to time to offer, market and sell relevant products.
- Access, Correction of Information and withdrawal of consent:
Any modifications / corrections required to the Information can be
carried out on the website. In the event the User is unable to do so due
to lack of functionality on the website and/or the User wants to
withdraw his / her consent to provide Information, the User may contact
the Customer Care Representative, the details are provided on the
website.
- Retention, Processing and storage of Information:
The Company shall retain Information for only as long as necessary to
meet legal or regulatory requirements or for legitimate business
purposes as mentioned in this Policy. The Company has implemented
required security practices and standards in line with the global
standards and have a comprehensive information security program and
policy in place, which contains managerial, technical, operational and
physical security control measures that commensurate with the
information assets being protected with the Company’s nature of
business. It is being reviewed periodically to keep pace with business,
technology and regulatory changes.
- Disclosure of Information: The Company will not
sell or trade the information to any third party. The Company shall not
use or disclose Information for purposes other than as mentioned in this
Policy, except with the consent of User providing such Information or
as required by law. However, the Company may be legally required to
disclose the Information in cases: (a) where the disclosure is necessary
for compliance of a legal obligation; (b) where mandated under the law
by government agencies to disclose such Information; and/or (c) in the
case of imminent physical harm to any person. Where necessary, the
Company may disclose or transmit Information to its business partners,
associates, third party service providers and/or group companies (which
includes our subsidiaries, our ultimate holding company and all its
subsidiaries) during the normal course of business for the purposes of
storage, processing or for any other purposes mentioned in this Policy
and also because of location of our servers. In such cases, the Company
will only share Information related data when it is assured that: (a)
The Information is processed legitimately and appropriately by the
business partner, associate, third party service providers and/or group
company in line with the established consent or in line with legal
requirements; and/or (b) The business partner, associate, third party
service providers and/or group company has adopted a reasonable and
equivalent level of security practices and procedures to ensure security
of the Information shared. We may also disclose your information to our
insurers and/or professional advisers insofar as reasonably necessary
for the purposes of obtaining or maintaining insurance coverage,
managing risks, obtaining professional advice, or the establishment,
exercise or defence of legal claims, whether in court proceedings or in
an administrative or out-of-court procedure.
- Amendments: We may update this policy from time to
time by publishing a new version on our website without any notice
or without obtaining any consent from User. You should check and review
this page before use to ensure that you understand our current Policy.
- Grievance: In case of any complaint or grievance,
the User may contact the Customer Care Representative, the details are
provided on the website/app and the Customer Care Representative shall
expeditiously redress the grievances, but within reasonable time as may
be provided in applicable laws.